APRO Tool & Equipment Co., LLC
P.O. Box 1448
Elon, NC 27244
M-F 8am – 5pm
Terms and Conditions
All visitors of www.frametech.us agrees all access and use of our website is subject to the terms and conditions listed below as well as other applicable laws. If you do not agree to the terms and conditions of frametech.us , please contact us at (866) 653-5639.
Shipping & Delivery
Frametech.us offers Free Shipping on all products sold. Our free shipping terms and conditions do vary according to each product and delivery specifics. Free Shipping is available for the lower continental United States with the exception of Alaska, Hawaii, US Virgin Islands, and Puerto Rico. With all of our LTL freight shipments the customers are responsible for unloading the freight. There will be additional charges for a lift gate delivery, residential delivery or a rural location address delivery. If the product is delivered to a distribution warehouse or freight terminal near the customer location, no additional charges would apply.
Returns, Replacements & Warranty
All products sold by FrameTech.us are brand new, unless otherwise indicated, are covered by the specific product manufacturer's warranty. Product warranty varies per manufacturer. Specific manufacturer warranties may differ by product type (frame machines, Measuring Systems, hand tools, air tools, electric tools, service equipment). Replacement or repair of any product sold by FrameTech.us is provided by the manufacturer when the product is determined to be defective under the terms of the stated manufacturer's warranty. Warranty claims will not be accepted on any product returned that has been subjected to modification, alteration, neglected, abused, damaged in accident, or used for purposed other than the intended purpose, listed on product literature and website. Product Returns must be made within 30 days of invoice date. You must request a return authorization from FrameTech.us by calling 1-866-653-5639 or through our website www.frametech.us.
All returns must be made within 30 days of invoice date. Returned items must be in “like new” condition, with original packaging. Refunds will be not be issued on any order returned that has been used, modified, or missing any of items included with product delivery. Returns are subject to a 20% restocking fee. Customer is responsible for return freight charges. Computer programs, Database subscriptions and computers (measuring systems) that have been activated are non returnable and will be deducted ($1500) from any refund due.You must request a return authorization from FrameTech.us Customer Service department by calling 1-866-653-5639.
Customers are responsible for visually inspecting the equipment upon receipt for any freight damage before signing clear on the shipping receipt. Additionally, 72 hour notification on any missing parts is required to be covered under warranty.
Payment, Pricing & Promotions
Payment is due at time of purchase, by credit card, check, wire transfer or by Paypal merchant services.
In the event that a www.frametech.us product is listed at an incorrect price, www.frametech.us reserves the right to refuse or cancel any orders placed for product listed at the incorrect listed price. FraneTech.us reserves the right to refuse or cancel any such orders whether or not the order has been confirmed. If your credit card has already been charged for the purchase and your order is cancelled, FrameTech.us shall issue a credit to your credit card account in the amount of the incorrect price.
All sales are final. No promotional items or discounts can be applied after the sale is final. Refer to our return policy above for details.
Typographical, Grammatical, Spelling Errors
We are not responsible for typographical or pictorial errors. In the event that a product listed on www.frametech.us is advertised incorrectly or listed at an incorrect price, www.frametech.us reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Additionally, www.frametech.us reserves the right to refuse or cancel any such orders whether or not the order has been paid for in partial or in full.